For U.S. residents, including California

Talcott Resolution operates under United States laws and regulations. If you reside or are located in a different country, the data protection laws of that country may differ from the laws of the United States in the ways your personal information is protected. We want you to understand that when you provide your personal information to us, or engage in a transaction with us, you are giving your consent to (1) the transfer of your personal information outside of your country of residence, and (2) the processing of your information in accordance with the laws of the United States and the guidelines of this Privacy Policy.

If you are resident in the European Economic Area, the United Kingdom, or Switzerland, we will process your information in order to fulfill your requests and to otherwise pursue our legitimate business interests as described in this Privacy Policy. If you are resident in a country that provides specific rights regarding the processing or disposition of personal information, we will make commercially reasonable efforts to accommodate your request to exercise such rights.

Information about minors

Our Site is not intended for access and use by persons under the age of 18 (except in the case of legal residents of certain states where the legal age of majority is greater than 18 years of age, who then must meet the state’s legal age of majority). Except with respect to policy beneficiary matters, we do not intentionally collect personal information from individuals who we have reason to believe are under the age of 18. If you become aware of any personal information we have collected from individuals under age 18, please contact us as explained in the section titled “How to Contact Us.”

Confidentiality for victims of domestic violence

New York Insurance Law §2612 provides victims of domestic violence with important protections. Illinois Administrative Code Section 2028 provides similar protections for victims of actual or threatened violence, including domestic violence. A victim, the legal representative of the victim or, if a child is the covered person, the child’s parent or guardian may request to receive policy information at an alternate address, telephone number, or other method of contact.

Upon delivery of a valid order of protection or a reasonable request for confidentiality, the insurer is prohibited (for the duration of the order or request) from disclosing to the policyholder or other person the address, telephone number, or any other personally identifying information of the insured, of any person or entity providing health services to the insured, the nature of the health services provided, or any other information from which there is a reasonable basis to believe the forgoing information could be obtained.

If a child is a covered person, then the right established by this section may be asserted by the child’s parent or guardian. The full text of New York Insurance Law Section 2612 can be found on the New York State Legislature’s website. The full text of Illinois Administrative Code (Title 50: Insurance, Chapter I, Subchapter z, Part 2028) can be found on the Illinois General Assembly website.

Talcott Resolution Life has adopted procedures to maintain the confidentiality of, and to refrain from disclosing, the information protected by the above statutes. To submit a request to receive communications by alternative means or at alternative locations, or to revoke such a request, please contact Talcott Resolution Operations Compliance at the following address:

Postal Address:
Talcott Resolution
Attn: Operations Compliance
P.O. Box 14293
Lexington, KY 40512

Phone Number: 1-800-862-6668
Fax: 860-392-3547, Attn: Operations Compliance

After a reasonable request has been received, a requester may revoke the prior request by submitting a written sworn statement revoking the request to Talcott Resolution Life at the address above.

For New York Residents:

For further information on domestic violence services, you may contact the NYS Domestic and Sexual Violence Hotline by the following

1-800-942-6906
En español: 1-800-942-6908
In New York City: 1-800-621-HOPE (4673) or dial 311
TTY (deaf, hard of hearing, or speech-impaired): 1-866-604-5350
New York State Office for the Prevention of Domestic Violence website

For Illinois Residents:

For further information on domestic violence services, you may contact the State of Illinois Domestic Violence Helpline by the following:

1-877-TO END DV or 1-877-863-6338 (Voice)
TTY (deaf, hard of hearing, or speech-impaired: 1-877-863-6339
Illinois Department of Human Services Domestic Violence Victim Services website

Rights for California consumers

If you are a resident of California, you may be entitled to the following rights:

Right to know. California consumers have the right to request any of the following information regarding personal information collected by Talcott Resolution about the consumer or the consumer’s household during the last twelve (12) months (“Right to Know”):

Categories of personal information we collected
Categories of sources from which the personal information is collected
Business or commercial purpose for collecting or selling personal information
Categories of personal information sold or exchanged for value with a third party and categories of such third parties
Categories of personal information disclosed to a third party for a business purpose and categories of such third parties
Specific pieces of personal information collected about you (except for very sensitive personally identifiable information, which we will describe but not transmit)

The process by which we verify and respond to your requests is explained below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”

Right to correct. California consumers have the right to request a business correct any mistakes in personal information about the consumer that the business has collected or update their preferences regarding the collection of personal information about the consumer; the business may not be able to accommodate the consumer’s request if it believes it would violate any law or legal requirement or cause the information to be incorrect; data solely retained for data backup purposes is generally excluded.

Right to delete. California consumers have the right to request a business delete any personal information about the consumer that the business has collected from the consumer, subject to a range of exclusions permitted by law (“Right to Delete”). For example, a business is not required to delete personal information if it is necessary to complete a transaction, is reasonably used for an ongoing business relationship, or is used internally in a lawful manner that is compatible with the context in which the consumer provided the information.

Once we receive and verify your request, we will separately confirm your request and follow appropriate procedures to verify the identity and authority of the person submitting the request. If the Right to Delete request is confirmed and verified, we will delete (and direct our service providers to delete) the requested personal information from our records, unless an exclusion applies. If we are unable to fulfill all or part of your request, we will let you know why (for example, if we have a permitted reason to retain certain information if the identity of the requesting person cannot be verified).

Right to limit the use of sensitive personal information. California consumers have the right to limit the use and disclosure of the sensitive personal information Talcott Resolution collects or maintains about them, to only those purposes necessary to provide our services (we do not use sensitive personal information for any purpose that is not necessary to provide our services).

Opt out of the sale of personal information. California consumers have the right to direct a business not to sell their personal information to others. In the preceding twelve (12) months, Talcott Resolution has not made sales of personal information for monetary or other consideration and has no plans to do so. We share personal information with third parties for the business purposes described in the section of the Privacy Policy titled, “WHEN WE SHARE PERSONAL INFORMATION.”

Designating an authorized agent. California consumers may designate an authorized agent to act on their behalf to submit a Right to Know or Right to Delete request, or (if applicable) a request to opt-out from the sale of their Personal Information. An authorized agent may be a natural person or a business entity registered with the Secretary of State. An authorized agent must also submit to Talcott Resolution written proof of their authorization to act on the consumer’s behalf.

How to make a verifiable California Consumer Request. California consumers may submit a request to exercise any of their rights described above using the following methods:

Phone: Please call our Annuity Contact Center at 1-800-862-6668, Monday through Thursday, 8:00 a.m. to 6:00 p.m., or Friday, 8:00 am. to 5:00 p.m., Eastern Time.
Postal mail: Talcott Resolution Attn: Consumer Privacy Request P.O. Box 14293 Lexington, KY 40512

Please note that in order for us to verify certain requests we need to verify your identity and California residency by confirming information we have on file for you, including email address, phone number, full name, address, and other personal information. If you make a request on behalf of someone else, we will need to verify your authority to make that request. We reserve the right to deny a consumer request if the identity or authority of the requesting party cannot be confirmed.

How we respond to a California Consumer Request. We endeavor to confirm receipt of your Right to Know, Right to Correct, or Right to Delete request within ten (10) business days and may request additional information necessary to verify that you are permitted to make the request. We will respond to any verifiable consumer request within forty-five (45) calendar days of receiving it, subject to delays and exclusions permitted by law. If we require more time to respond, we will let you know the reason why and the extension period in writing. We will use the email address or U.S. Postal address you provided to us when making the request.

If we cannot comply with all or part of your request, we will explain the reasons why. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information readily from one entity to another entity.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Protection from discrimination. California consumers have a right not to receive discriminatory treatment by the business for exercising the privacy rights conferred by the California Consumer Privacy Act. As such, we will not discriminate against a California consumer for exercising any of the rights described in this section. This means that except as legally permitted we will not:

Deny you goods or services
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

California “Shine the Light” Law. If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes within the immediately preceding calendar year. We will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. Please send a request including evidence of residency in California to:

Postal mail: Talcott Resolution Attn: Consumer Privacy Request P.O. Box 14293 Lexington, KY 40512

How to Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

E-mail: privacy@talcottresolution.com
Postal Mail: Talcott Resolution P.O. Box 14293 Lexington, KY 40512

SSN Protection Policy

We value your trust, and we are committed to the responsible protection of your Social Security number (“SSN”). This notice applies to any SSN that we collect in the course of our business. We protect the confidentiality of SSNs, including by maintaining manual and electronic security procedures to guard against unauthorized access to SSNs. We also limit access to SSNs, including by only granting access to SSNs to our employees who use that information to perform their job-related duties. In addition, we do not disclose SSNs to third parties, except where required or permitted by law.

*This Consumer Privacy Notice is being provided on behalf of Talcott Resolution Life, Inc., and its subsidiaries, to the extent required by the Gramm-Leach-Bliley Act and implementing regulations. This includes American Maturity Life Insurance Company; Talcott Resolution International Life Reassurance Corporation; Talcott Resolution Life and Annuity Insurance Company; Talcott Resolution Life Insurance Company; Talcott Resolution Distribution Company, Inc.; and Talcott Resolution Comprehensive Employee Benefit Service Company.

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