Privacy policy
Last Updated: June 12, 2026
At Talcott Financial Group, we are committed to the security of your personal information. This Privacy Policy describes how Talcott collects, uses, and discloses personal information about individuals (“you” or “your”). If you’d like to learn more about how we handle data collection and your rights as a user of this website, scroll down.
Who we are
Talcott Financial Group, Ltd. and affiliated companies in Bermuda, the U.S., and Cayman Islands, (collectively known as “Talcott,” “we” or “our”) issue, reinsure, and administer life, annuity, and other insurance products and offer risk assessment and other services for the insurance industry. Our affiliated companies include:
- American Maturity Life Insurance Company;
- Talcott Life and Annuity Re SPC, Ltd..;
- Talcott Resolution International Life Reassurance Corporation;
- Talcott Resolution Life and Annuity Insurance Company;
- Talcott Resolution Life Insurance Company;
- Talcott Resolution Distribution Company, Inc.;
- Talcott Re Holdings, Ltd.;
- Talcott Life Re, Ltd.;
- TR Re, Ltd.;
- Talcott Resolution Comprehensive Employee Benefit Service Company;
- Talcott Administration Services Company, LLC; and
- LIAS Administration Fee Issuer LLC
When does this notice apply?
This Privacy Policy describes how Talcott collects, uses, and discloses personal information about individuals (“you” or “your”) including:
- Policyholders and their beneficiaries;
- Users of our website, www.talcott.com, and any other websites or online services controlled by us and which display this privacy policy (collectively, our “Site”); and
- Job applicants, and contractors to Talcott
- Other people we interact with in conducting our business.
If you are a policyholder, you will also receive a copy of our Customer Privacy Notice at the start of our business relationship with you and periodically thereafter as required by law. That notice governs how Talcott collects, uses, and discloses personal information about you in connection with providing financial products or services for personal or household use. It also describes the rights you have with respect to that personal information, which may be different from the rights described in this Privacy Policy. For more information, please see our Customer Privacy Notice.
Personal information and how we collect personal information
We use the term “personal information” in this Privacy Policy to refer to information that identifies, relates to, describes, or is reasonably capable of being associated, directly or indirectly, with an individual. The term personal information does not include, and this Privacy Policy does not restrict, our use or sharing of publicly available information or information that has been anonymized or otherwise modified so that it cannot be reasonably used to identify you.
We may obtain personal information from or about you in various ways including, but not limited to, the following:
- Forms or requests you fill out and submit on our Site;
- When you set up and access an account using the Annuities Login feature available on our Site, as applicable;
- Third party administrators that manage policyholder accounts, process claims, and handle invoicing and payments;
- The agreements, forms, and other documents you complete, sign, and submit to Talcott or its affiliated or predecessor company;
- Information provided by your insurance broker, securities broker/dealer or agent;
- Other communications with Talcott or our third-party administrators in person, by telephone, or by postal mail including payment information;
- Information collected using cookies and other internet technologies when you visit our Site and Annuity Service Center as described in the section titled “Cookies and similar technologies: Online Data Collection and How You Can Restrict Online Data Collection;”
- Credit or consumer reporting agencies; and
- Your responses to consumer surveys or other branding and marketing activities.
What personal information we collect
Depending on how you interact with us and our websites and, in some instances, our business partners, we may collect the following categories of personal information about you:
- Name, postal address, email address, and telephone number
- Social security number, government-issued identification number, Tax identification number (TIN)
- Credit/debit card and bank or other financial account numbers if used to make a premium payment or complete a transaction
- Signature
- Insurance policy number, policy and plan type, and terms,
- Birth certificate, marriage certificate, or death certificate
- Encrypted username and password for the Annuity Services Center, and security questions and answers for the Annuities Login page
- Internet protocol address, mobile device identifier, obtained from online usage data
- Age, date of birth, sex, gender, marital status, citizenship
- Medical or disability information (if applicable to your policy or application)
- Health insurance information (if applicable to your policy or application)
- Internet browsing history, search history, and interactions with our Site and the Annuities Login page
- Recordings of call to our call center
We may also maintain aggregate data or other deidentified information about you, such as usage statistics, online traffic patterns and user feedback. This aggregated or deidentified information is not personal information.
How we use personal information
We may use your personal information to:
- Service your policy by processing claims, payments, changes, and policy renewals;
- Respond to your questions and communicate with you, including to provide customer service;
- Verify your identity;
- Administer our business, financial, and information technology operations;
- Analyze aggregated data about past claims and other metrics to plan for future financial needs;
- Manage, analyze, improve, and protect the security, performance and functioning of our Site and Annuity Login portal;
- Support our core business activities by managing our contractual relations, protecting our business interests, enforcing our policies, and complying with applicable law, monitoring, investigating, and taking other actions to detect and prevent illegal or fraudulent activities, and processing job applications;
- Manage risks to the rights, privacy, property and safety of our business, policyholders, employees (such as identity theft, data misuse, and claims fraud);
- Comply with valid legal process and respond to appropriate governmental requests;
- Aggregate and de-identify personal information so that it is no longer reasonably associated with an identified or identifiable natural person, and may then be used for any lawful purpose;
- Processing or fulfilling orders, transactions, or payment;
- When necessary to protect the rights, property, life, security, or safety of Talcott or others;
- Marketing Talcott’s products to you;
- Protect against and prosecute illegal activity (such as fraud); and
- Other purposes specifically disclosed to you at the time we may ask you to provide personal information.
We also collect and use personal information to comply with our legal obligations, resolve disputes, enforce our agreements, and for everyday servicing purposes.
We or our service providers may use artificial intelligence and machine learning capabilities (“AI”) for analytical purposes, to enhance the quality and efficiency of our services, including to train large language models, and for any other uses consistent with this privacy policy and applicable law. We are committed to the responsible use of AI.
When we disclose personal information
Your personal information may be accessible or disclosed for business purposes to the categories of third parties described below, including when we have your consent or direction to do so or to perform or provide you with services that you request. We do not, and do not intend to, sell your personal information for any purpose. We also do not share your personal information for cross-context behavioral advertising purposes or to third parties for their direct marketing purposes.
Each of these service providers and other third parties (except legal authorities) are permitted to use or disclose your personal information only on behalf of Talcott to support our business purposes or for any other purposes that you authorize.
Affiliated companies. We disclose personal information to our affiliated companies for everyday business purposes including the administration of insurance policies.
Investment professionals and registered representatives. We may work with your registered representatives and their associated brokers to facilitate communication with you and service your account.
Third-party administrators. We engage United States state-licensed third-party administrators to manage premium charges and collections and to process, adjust, and settle claims on life, annuity, and other insurance policies. They may also provide underwriting and renewal services. Our third-party administrators are required to protect your personal information and are not permitted to use your personal information for any commercial purpose other than to provide these services on behalf of Talcott.
Information technology and other business services providers or vendors. We engage third party vendors to support various administrative and technology operations. Examples include: data processing, hosting our website and the Annuity Services Center; and providing information technology support, hosting, systems security, and data and records storage.
Payment processors. We may use third party payment services to process premium and claims payments. Your personal information as needed to process the transaction will be collected by the payment processor-not by us-and will be subject to the processor’s privacy policy, rather than this Privacy Policy.
Risk management providers. We may disclose personal information to service providers who assist with fraud detection and prevention, identity verification, and protection of the rights, privacy, safety, and property of our customers, employees, and business.
Website usage analytics services. When you use our Site, online usage data about you and your activities are collected by third party data analytics services using cookies and similar technologies. We use this data to monitor the performance and security of our online services.
Professional services. We engage accountants, actuaries, data analysts, lawyers, and other professionals to provide services that may involve access to personal information.
Legal process and enforcement. We may disclose personal information to third parties to: enforce our agreements and rights; enforce the Terms of Use for our Site; comply with legal requirements; investigate, respond to and resolve claims or complaints; and respond to law enforcement, legal process, or a request for cooperation by a government entity.
Business transaction parties. We reserve the right to disclose or transfer your personal information, subject to appropriate confidentiality safeguards, in connection with a business transaction such as a financing, reorganization, merger, sale of a business unit, or change in corporate structure.
Additional information for California residents
The personal information about you that we collect includes information within the below categories of data, depending on your interaction with the company. These categories also represent the categories of personal information that we have collected over the past 12 months. Note that the categories listed below refer to the categories of personal information as defined under the CCPA. Inclusion of a category in the list below indicates only that, depending on the services and products we provide you, we may collect some information within that category. It does not necessarily mean that we collect all information listed in a particular category for all individuals.
Note that California’s generally applicable privacy law does not apply to personal information we receive, generate, or obtain in connection with providing financial products or services to you for personal or household uses. We provide financial and insurance privacy notices to our consumers and customers as required by law, and these notices address your rights with respect to this information. For more information on these rights, please view our Consumer Privacy Notice.
We have disclosed information in each of the following categories with our affiliates and service providers for our business purposes within the last 12 months. We may also disclose information in each category with your broker or registered representative. We may receive requests for information from regulatory authorities, our auditors and/or our legal advisors. If requested from such parties, we would disclose your personal information as appropriate. For more information about third party access to your personal information, see the section titled, “When We Disclose Personal Information.”
We do not sell your personal information or share your personal information for purposes of cross-context behavioral advertising, as those terms are defined under California law. We also do not disclose information to third parties for their direct marketing purposes.
| Categories of personal information collected in past 12 months | Source | Purpose |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security or to improve our Site, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests |
| Other Information About You or information that identifies, relates to, describes, or is capable of being associated with, a particular individual including, but not limited to, your name, signature, social security number, physical characteristics or description, address, telephone number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security or to improve our Site, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests |
| Commercial information including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security or to improve our Site, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests |
| Characteristics of protected classifications under California or federal law including familial status, disability, sex, national origin, religion, color, race, sexual orientation, gender identity and gender expression, marital status, veteran status, medical condition, ancestry, source of income, age, or genetic information. | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy or otherwise process or fulfill your requests |
| Internet or other electronic network activity information including, but not limited to, browsing history, search history, and information regarding the consumer’s interaction with an Internet Web site, application, or advertisement. | You when you use our websites. | To personalize your experience, recognize your browser or device for repeat visits, remember your preferences and interactions, conduct Site analysis, conduct research and analytics, develop our Site, provide Services to you, manage and service accounts, recognize visitors’ computers and devices, for information security and confidentiality purposes, to determine what pages or features are popular, and to determine where our Site could be improved, conduct website and other surveys. |
| Sensory data, including audio, electronic, visual, or similar information. | You, when you call our Call Center | Quality assurance, analytics, and for security purposes. |
We also collect the below categories of sensitive personal information, as defined under California law, to the extent permissible under applicable law. We do not use your sensitive personal information for purposes other than those necessary to provide you with the products or services you requested from us, to protect and secure your personal information and our systems, to verify or maintain the quality or safety of our services and systems, or as otherwise permitted under regulations or required by law.
| Categories of sensitive personal information collected in past 12 months | Source | Purpose |
|---|---|---|
| Social security, driver’s license, state identification card, or passport number | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security or to improve our Site, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests |
| Racial or ethnic origin, religious or philosophical beliefs, or union membership | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents, credit reporting agencies. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security or to improve our Site, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests |
| Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account. | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security, to manage our contractual relations, to process or fulfill your requests. |
| Personal information collected and analyzed concerning a consumer’s health. | You directly when you submit information to us, or third-party administrators, insurance brokers, securities broker/dealers, agents. | To service your policy, provide customer service or otherwise respond to you, to verify your identity, for security, to manage our contractual relations, to evaluate or maintain employment, to process or fulfill your requests. |
Rights for California consumers
If you are a resident of California, you may be entitled to the following rights. These rights are defined under the CCPA, which may or may not apply to our relationship with you or your personal information. We may choose to extend these rights to you even if we are not required to under applicable law.
In general, to the extent we received, obtained, or generated information about you in connection with providing you with a financial service or product for personal or household use within the United States, your rights with respect to that information are governed by financial and insurance privacy laws, including the Gramm-Leach-Bliley Act (GLBA). For more information about these rights, including your right to opt-out of sharing your information with third parties, please see our GLBA privacy notice.
Right to know. California consumers have the right to request any of the following information regarding personal information collected by Talcott Resolution about the consumer or the consumer’s household (“Right to Know”):
- Categories of personal information we collected
- Categories of sources from which the personal information is collected
- Business or commercial purpose for collecting personal information
- The categories of third parties to whom we disclose personal information.
- Specific pieces of personal information collected about you (except for very sensitive personally identifiable information, which we will describe but not transmit)
The process by which we verify and respond to your requests is explained below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”
Right to correct. California consumers have the right to request a business correct any mistakes in personal information about the consumer that the business has collected; the business may not be able to accommodate the consumer’s request if it believes it would violate any law or legal requirement or cause the information to be incorrect; data solely retained for data backup purposes is generally excluded.
Right to delete. California consumers have the right to request a business delete any personal information about the consumer that the business has collected from the consumer, subject to a range of exclusions permitted by law (“Right to Delete”). For example, a business is not required to delete personal information if it is necessary to complete a transaction, is reasonably used for an ongoing business relationship, is necessary to exercise or defend legal claims, is required to fulfill a legal obligation, or is used internally in a lawful manner that is compatible with the context in which the consumer provided the information.
Once we receive and verify your request, we will separately confirm your request and follow appropriate procedures to verify the identity and authority of the person submitting the request. If the Right to Delete request is confirmed and verified, we will delete (and direct our service providers to delete) the requested personal information from our records, unless an exclusion applies. If we are unable to fulfill all or part of your request, we will let you know why (for example, if we have a permitted reason to retain certain information if the identity of the requesting person cannot be verified).
The process by which we verify and respond to your requests is explained below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”
Right to limit the use of sensitive personal information. California consumers have the right to limit the use and disclosure of the sensitive personal information Talcott Resolution collects or maintains about them, to only those purposes necessary to provide our services you requested from us, to protect and secure your personal information and our systems, to verify or maintain the quality or safety of our services and systems, or as otherwise permitted under regulations or required by law (we do not use sensitive personal information for any purpose that is not necessary to provide our services).
Designating an authorized agent. California consumers may designate an authorized agent to act on their behalf to submit a Right to Know or Right to Delete request, or (if applicable) a request to opt-out from the sale of their Personal Information. An authorized agent may be a natural person or a business entity registered with the Secretary of State. We must also receive a properly executed authorization form that adequately describes you, your designated agent, and the purpose of the designation. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. We may also require that you directly confirm with us that you provided the authorized agent permission to submit the request. An authorized agent must also submit to Talcott Resolution written proof of their authorization to act on the consumer’s behalf.
How to make a verifiable California Consumer Request. California consumers may submit a request to exercise any of their rights described above using the following methods:
- Phone: Please call our Annuity Contact Center at 1-800-862-6668, Monday through Thursday, 8:00 a.m. to 6:00 p.m., or Friday, 8:00 am. to 5:00 p.m., Eastern Time.
- Postal mail: Talcott Resolution Attn: Consumer Privacy Request P.O. Box 14293 Lexington, KY 40512
- E-mail: Privacy@Talcott.com Subject: Consumer Privacy Request
Please note that in order for us to verify certain requests we need to verify your identity and California residency by confirming information we have on file for you, including email address, phone number, full name, address, and other personal information. We will match this information against information we have previously collected about you or against information available from consumer reports to verify your identity and to respond to your request. Information collected for purposes of verifying your request will only be used for verification and to respond to your personal information request.
If you make a request on behalf of someone else, we will need to verify your authority to make that request. We reserve the right to deny a consumer request if the identity or authority of the requesting party cannot be confirmed.
How we respond to a California Consumer Request. We endeavor to confirm receipt of your Right to Know, Right to Correct, or Right to Delete request within ten (10) business days and may request additional information necessary to verify that you are permitted to make the request. We will respond to any verifiable consumer request within forty-five (45) calendar days of receiving it, subject to delays and exclusions permitted by law. If we require more time to respond, we will let you know the reason why and the extension period in writing. We will use the email address or U.S. Postal address you provided to us when making the request.
If we cannot comply with all or part of your request, we will explain the reasons why. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information readily from one entity to another entity.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Protection from discrimination and retaliation. California consumers have a right not to receive discriminatory or retaliatory treatment by the business for exercising the privacy rights conferred by the California Consumer Privacy Act, including if you are a job applicant, employee, or independent contractor. As such, we will not discriminate or retaliate against a California consumer for exercising any of the rights described in this section. This means that except as legally permitted we will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
- Provide you a different level or quality of goods or services
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
Cookies and similar technologies: online data collection and how you can restrict online data collection
When you visit our website(s), we use so-called “cookies” to make our website(s) more user-friendly, effective, and secure. In this Privacy Policy we use the term “cookies” to refer to cookies, pixels, SDKs, JavaScript, device identifiers, and similar technologies that automatically collect information about you that we (or third parties) may place on your web browser when you visit our Site. We do not use third party tracking cookies for purposes of online advertising.
Most internet browsers allow you to block, manage, or delete cookies or local storage through the privacy features of your browser. Please refer to the help section of your browser or mobile device for additional information. Your browser may also offer add-ons, plugins, or extensions to manage local storage objects, scripts, or similar technologies mentioned in our privacy policy. Please note that if you block cookies or similar technologies, you may not be able to use the full functionality of our websites. For further information about cookies and similar technologies, including how to manage and delete cookies on your device, you can visit All About Cookies.
Data collected using cookies. We use cookies to support some of the functionality and features of our Site and to track and measure visitor activities on our Site. The types of data collected when you visit our Site or use the Annuity Service Center may include, for example:
- Identification data: Internet Protocol (IP) addresses, Annuity Service Center, and advertising and cookie identifiers;
- Device and connection data: network and connection information including, for example, your internet service provider (ISP), device, application, domain name, browser type and version, plug-in type and version, operating system, language and time zone settings;
- Usage metrics: usage rates, technical data (including occurrences of errors, diagnostic reports, settings preferences, backup information), content interactions (including website you visited before our Site, date and time of your visit, pages you viewed, keywords you searched), and browsing history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, and page interactions); and
- Location information: general location information derived from your IP address or mobile device ID or more specific geolocation information with your consent.
Third party data analytics services. We use third parties such as Google Analytics, to collect website usage data and provide usage and functionality reports to us. The analytics provider may also monitor a user’s interactions with our Site and combine this data with data from other websites monitored by the same service provider and then use the combined data for its own business and commercial purposes. You can manage your consent at any time by making a request using one of the methods outlined below.
We have implemented a cookie “door” to ensure your cookie preferences are honored, and thus we do not sell or share your information derived from cookies for cross context behavioral advertising. If you wish to manage your cookie preferences, you can do so using one of the methods outlined below. Our website does not currently recognize Do Not Track signals.
Restricting online data collection. You can restrict how cookies are used to track and log data about your visits to our Site and other websites. If you restrict the use of cookies some of the services on our Site may not be fully functional.
These controls include:
- Change settings on your web browser or device to manage how your personal information and preferences are stored;
- Install the Google Analytics opt-out browser add-on described at the Google Analytics Opt-out Browser Add-on page at https://tools.google.com/dlpage/gaoptout;
- Communicate directly with third parties we may authorize to collect data on our Online Services as explained at:
- Google: https://policies.google.com/privacy;
- Purchase a utility from an independent software provider that you install on your computer browsers to limit tracking of your browsing activity
How long we retain personal information
Policyholders should be aware that life insurance and annuity policies often remain in effect for many years and we will retain your personal information as necessary or appropriate to administer the policy, comply with our legal obligations, resolve any disputes, and enforce our agreements. We may retain your personal information in our backup or archived systems until the retention period of those systems expires. To determine the appropriate retention period for personal information, we take into account the purposes for which the information was collected, the nature of the information, any contractual relationship that may govern the retention of the data, and our legal or regulatory obligations. Based on those considerations, we will delete, remove personal information, or anonymize the information in accordance with applicable law. In general, we aim to retain personal information only for as long as necessary and only for the reasons we collected it.
How your personal information is secured
We maintain physical, technological and administrative safeguards to protect your personal information and prevent unauthorized or accidental use, access, or loss. We limit access to personal information about you to those who have a business need for such access. Individuals who process personal information on our business partners’ behalf generally may do so only in an authorized manner and are required to keep your information confidential. We have policies in place that regulate how our employees and contractors handle information about you. We limit access to our premises and to our computer networks and take steps to safeguard against unauthorized access to such premises and networks. We have procedures in place to manage any suspected data security incident and will notify you consistent with applicable legal requirements.
Children and Minors
Our Site is not intended for access and use by persons under the age of 18 (except in the case of legal residents of certain states where the legal age of majority is greater than 18 years of age, who then must meet the state’s legal age of majority). Except with respect to policy beneficiary matters, we do not intentionally collect personal information from individuals who we have reason to believe are under the age of 18. If you become aware of any personal information we have collected from individuals under age 18, please contact us as explained in the section titled “How to Contact Us.”
Links to social media and third-party websites
Privacy practices of social media and third-party websites. Our Site may contain links to social media platforms and other websites. If you use those links to access another internet location, you will leave the Talcott Site and this Privacy Policy will not apply to your use and personal information you provide at those third party locations. The personal information you provide will be collected by the third party website operator and controlled by its privacy policy. Links we provide on the Site to other internet locations are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked location or any security or data collection practices associated with those other websites. We encourage you to read the legal and privacy notices posted at those locations. We have no responsibility, control over, or liability for your access or use of, and the data collection and use practices of, third party platforms or websites.
Confidentiality for victims of domestic violence
New York Insurance Law §2612 provides victims of domestic violence with important protections. Illinois Administrative Code Section 2028 provides similar protections for victims of actual or threatened violence, including domestic violence. A victim, the legal representative of the victim or, if a child is the covered person, the child’s parent or guardian may request to receive policy information at an alternate address, telephone number, or other method of contact.
Upon delivery of a valid order of protection or a reasonable request for confidentiality, the insurer is prohibited (for the duration of the order or request) from disclosing to the policyholder or other person the address, telephone number, or any other personally identifying information of the insured, of any person or entity providing health services to the insured, the nature of the health services provided, or any other information from which there is a reasonable basis to believe the forgoing information could be obtained.
If a child is a covered person, then the right established by this section may be asserted by the child’s parent or guardian. The full text of New York Insurance Law Section 2612 can be found on the New York State Legislature’s website. The full text of Illinois Administrative Code (Title 50: Insurance, Chapter I, Subchapter z, Part 2028) can be found on the Illinois General Assembly website.
Talcott Resolution Life has adopted procedures to maintain the confidentiality of, and to refrain from disclosing, the information protected by the above statutes. To submit a request to receive communications by alternative means or at alternative locations, or to revoke such a request, please contact Talcott Resolution Operations Compliance at the following address:
Postal Address:
Talcott Resolution
Attn: Operations Compliance
P.O. Box 14293
Lexington, KY 40512
Phone Number: 1-800-862-6668
Fax: 860-392-3547, Attn: Operations Compliance
After a reasonable request has been received, a requester may revoke the prior request by submitting a written sworn statement revoking the request to Talcott Resolution Life at the address above.
For New York Residents:
For further information on domestic violence services, you may contact the NYS Domestic and Sexual Violence Hotline by the following
- 1-800-942-6906
- En español: 1-800-942-6908
- In New York City: 1-800-621-HOPE (4673) or dial 311
- TTY (deaf, hard of hearing, or speech-impaired): 1-866-604-5350
- New York State Office for the Prevention of Domestic Violence website
For Illinois Residents:
For further information on domestic violence services, you may contact the State of Illinois Domestic Violence Helpline by the following:
- 1-877-TO END DV or 1-877-863-6338 (Voice)
- TTY (deaf, hard of hearing, or speech-impaired: 1-877-863-6339
- Illinois Department of Human Services Domestic Violence Victim Services website
SSN Protection Policy
We value your trust, and we are committed to the responsible protection of your Social Security number (“SSN”). This notice applies to any SSN that we collect in the course of our business. We protect the confidentiality of SSNs, including by maintaining manual and electronic security procedures to guard against unauthorized access to SSNs. We also limit access to SSNs, including by only granting access to SSNs to our employees who use that information to perform their job-related duties. In addition, we do not disclose SSNs to third parties, except where required or permitted by law.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to address future developments of Talcott, the Site or changes in industry or legal trends. If we materially alter the terms of this Privacy Policy, we will post the revised Privacy Policy on the Site and provide other notification as required by applicable law.
Any changes will become effective upon the posting of the revised Privacy Policy on the Site. You can determine when the Privacy Policy was last revised by referring to the “Effective Date” at the top of this Privacy Policy.
By continuing to use the Site following such changes, you accept and agree to such changes. If you do not agree with any or all of the terms of our Privacy Policy as in effect at any time, you should not continue to use the Site.
How to Contact Us
If you have any questions, complaints, or comments about this Privacy Policy, please feel free to contact us at Privacy@Talcott.com.
Postal Address:
Talcott Resolution
Attn: Operations Compliance
P.O. Box 14293
Lexington, KY 40512
Phone Number: 1-800-862-6668
Fax: 860-392-3547, Attn: Operations Compliance
For Canadian residents
For policyholders or beneficiaries of policies issued by Abbey Life Insurance Company of Canada.
Notice of information practices
This Notice of Information Practices describes how Talcott Financial Group, Ltd (“Talcott”) collects, uses, shares, and protects the personal information of certain state residents.
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